Barcelona, Spain.

Yes, an item can be returned except by the satin bonnets and scrunchies which are on sale. The return costs are paid by the buyer unless we sent a faulty item. The refund of the value of the goods is carried out the same way as the payment was made and can only be completed when the item has arrived at Asantewaa offices.

Our site includes an SSL certificate that uses industry standard 256-bit encryption technology. This is the same level of encryption used by large banks to keep your information secure. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Several orders can be sent together if they are made on the same day.

Yes, we ship worldwide.

Delivery within the E.U. and Switzerland will take one to three working days, once the order is ready to be shipped. Please allow up to 10 days for orders outside these regions.

Once we receive your return, please allow 3-5 business days for us to process, and then 5-10 business days for your bank to post the refund to your account. You will receive an email when we've processed your refund, so you know it’s on the way. Your refund will be credited back to the original form of payment.